Privacy Policy

Privacy Policy for The Reading Teacher

Effective Date: 09.11.24

At thereadingteacher.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.thereadingteacher.com] or use our online reading tutoring services. Please read this Privacy Policy carefully to understand how we collect and process your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

We collect personal information that you provide directly to us when you interact with our Site or use our Services. This may include:

• Personal Information: Name, email address, phone number, and payment details (if applicable).
• Account Information: Usernames, passwords, and other details necessary for account creation.
• Payment Information: For processing payments for tutoring sessions, we may collect billing information such as credit card numbers (through a third-party payment processor).
• Usage Data: Information about how you access and use the Site, including your IP address, browser type, operating system, pages visited, and the dates and times of visits.
• Communications: Any information you provide when you contact us, request customer support, or sign up for our newsletter.

We use the information we collect for various purposes, including:

• To Provide Services: To deliver online tutoring services, manage your account, and communicate with you about your tutoring sessions.
• To Improve the Site and Services: To enhance your user experience, optimize the Site, and improve our Services based on your usage patterns and feedback.
• To Process Payments: To process payments for tutoring services.
• To Send Marketing Communications: With your consent, we may send you promotional emails or newsletters related to our tutoring services. You can opt out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly.
• To Respond to Inquiries: To address any questions, comments, or concerns you may have regarding our services or your account.

Under the UK GDPR, we are required to inform you of the legal basis for collecting and processing your personal data. Our legal bases for processing your data include:

• Contractual necessity: We process your personal data to provide the Services you have requested, including tutoring sessions and account management.
• Consent: Where applicable, we rely on your consent to send you marketing communications or newsletters. You can withdraw your consent at any time.
• Legal obligation: We may process your data to comply with legal obligations, such as keeping financial records for tax purposes.
• Legitimate interests: We may process your data based on our legitimate interests, such as improving our services or safeguarding our Site's security.

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party vendors and service providers who assist us in running our business, such as payment processors, email service providers, and customer support platforms. These third parties are required to protect your personal data and only use it for the purposes we specify.
• For Legal Reasons: We may disclose your information to comply with legal obligations, to enforce our terms of service, or to protect our rights, property, or safety, and the rights, property, and safety of others.
• Business Transfers: If we merge, acquire, or sell parts of our business, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Site before your personal information is transferred and becomes subject to a different privacy policy.

We take reasonable precautions to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

As a data subject, you have the following rights under the UK GDPR:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal data under certain circumstances, such as when the data is no longer needed for the purposes it was collected.
• Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller.
• Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your data (e.g., for marketing), you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies help us analyse website traffic, personalize content, and deliver targeted advertising. You can control cookie settings through your browser, but some features of the Site may not function properly if cookies are disabled.

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies before providing any personal information.

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe we may have collected information from a child, please contact us at [readingteachertuition@outlook.com].

Your personal data may be transferred to, and processed in, countries outside of the UK. If we transfer your personal data to countries outside of the UK, we will ensure that appropriate safeguards are in place to protect your information, in accordance with UK data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. When we update this Privacy Policy, we will post the revised version on our Site and update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, or if you wish to exercise your data protection rights, please contact us at:

The Reading Teacher
readingteachertuition@outlook.com
07483211845
33 Elm Grove, Southend on sea, Essex, SS1 3EY

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK's data protection authority, if you believe your rights under the UK GDPR have been violated. The ICO can be reached at:

Information Commissioner's Office
Wycliffe House, Water Lane,
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk